Members only.
Joining instructions for the event:
Hotel location
The whole event is being held at the hotel. Information on the location of the Shangri-La Hotel and how to reach it is available on the hotel website: https://www.shangri-la.com/singapore/shangrila/about/
Event location and timings
10th November – Networking reception and dinner
Location – Dutch Pavillion
Timings
18.00 – 19.30 Registration
18.30 – 19.30 Drinks reception
19.30 – 21.30 Dinner
11th November – Leadership Forum meeting
Location – Dutch Pavillion
Agenda and timings
08.00 – 09.00 Registration (Tea and coffee available)
09.00 – 09.15 Welcome and outline of the agenda for the day
09.15 – 10.00 The Machine Learning divide in credit risk – Dawn Lai, Chief Executive Officer, Experian Information Services Malaysia & General Manager, Experian Credit Services, Southeast Asia
10.00 – 10.45 Quantum computing in the Cloud – Albert Wang, Vertical Solutions Lead for Utilities, Research, Education, Government, and Quantum Computing, Amazon Web Services (AWS)
10.45– 11.15 Networking break
11.15 – 12.00 Engaging B2B Buyers in the Age of Zero-Click Search – Paul Ferron, Vice President, Research Director, Forrester
12.00 – 12.45 AI and Data Innovation in the Telecommunications industry – Michael Lawrey, Vice Chair of the TeleManagement Forum
12.45 – 13.00 Summary of the mornings’ discussions
13.00 – 14.15 Buffet Lunch @ The Line Restaurant and Networking
14.15 – 15.00 Roundtable discussion – part 1
15.00 – 15.15 Networking break
15.15 – 15.45 Roundtable discussion – part 2
15.45 – 16.00 Summary of the day’s discussions, agreement on timing of 2026 event and outline of the 2026 BIIA Conference
16.00 Close of event
Dress code
Business casual for both days
Forum discussions
Discussions at the Forum on the 11th will be held under ‘Chatham House’ rules to ensure there is an open discussion.
The presentations and discussions will be recorded and will be available to attendees after the event.
Other requirements
For any other information on the event please contact Neil Munroe via email – munroen@biia.com







