has announced that it will increase the supplier information available to buyers using its B2B sourcing platform,  This step towards increased supplier transparency is part of an on-going effort to improve the level of trust in suppliers listed on the platform.

Although the company has not gone as far as offering buyer-generated ratings, will post the number and nature of recent complaints against suppliers. Previously, complaints were limited to fraud-related issues only. Under the new plan, complaints related to product quality and delivery delays will also be included.

Alibaba shames suppliers: Disputes in which staff find the supplier at fault will be recorded on the supplier’s homepage on – for all visitors to review. The list will include verified complaints in the past 90 days and an indication as to whether or not the complaint was resolved.

Source:  Business Strategies Group Hong Kong  –