Mumbai, 10th September: Hong Kong-listed Alibaba.com has announced the launch of its on-the-ground India customer service operations as part of the company’s latest investment plans. The Mumbai office will be the first of many service offices Alibaba will setup to aid its Indian Gold Supplier members.  Headed by Alibaba.com India’s country general manager, Sandeep Deshpande, the company’s expansion in India has been supported by Infomedia18, Alibaba.com’s local channel sales partner since June 2008. The new customer service team will also reportedly support Infomedia18’s local sales efforts.    Courtesy BSG Hong Kong  – www.bsgasia.com

BIIA Newsletter October I – 2010 Issue