Attglobal.net Goes ‘Off the Air’ in Regular Intervals

Posted by Joachim Bartels | Jan 3, 2014 | Uncategorized | 0 |

Attglobal.net is once again experiencing service problems and appears to be unable to fix the service outage quickly. The problem started yesterday when the sending e-mails function became dysfunctional. Today the receiving and sending functions are out including the attglobal.net web service. The company states in its website: “The Internet Service is operating normally at this time”, while technical services confirm the outage and could not give an estimate of resolving the issue.

The system outages seem to be systemic as they reoccur in regular intervals (August, October 2013 now January 2014). It is incomprehensible that At&t appears to care little about its reputation and its customers. Worst yet, At&t does not offer any compensation for the inconvenience.

About The Author

Joachim Bartels

Joachim C Bartels is a co-founder, director, head of information resources and Editor-in-Chief of BIIA. In his capacity as Editor-in-Chief he is responsible for the selection of relevant information content concerning industry insights, trends, technological developments, standards and policies impacting BIIA members in particular and the business information industry in general.

The BIIA library is approaching 10,000 news items and best demonstrated practices. BIIA members receive regular news alerts on key developments in the industry and the regulatory environment. The BIIA readership is widespread: between 4 to 5 thousand unique visitors access BIIA.com per month.