We founded TruNarrative in 2016 with a clear goal: to make safe commerce simpler.

Safe commerce is simpler when IDV, Fraud and Compliance checks run in a single unified platform. Simpler for consumers, simpler for our customers.

In safe commerce, you spot your good customers faster while weeding out villains more easily. You curb losses, write-offs, and fines for non-compliance. You face fewer reputation risks. Customers onboard easily, and stay loyal, due to frictionless transactions. You identify VIP spenders and high-value customers, in order to differentiate their experience.

Armed with the whole story, you become more successful.

How we can help
Our powerful decision engine sits at the heart of a unified fraud, identity, KYC and AML management process. Our platform brings identity verification, fraud detection, KYC and compliance checks into a single easy-to-configure environment. The platform scales in synch with your business, making TruNarrative a vendor you never outgrow. The decision rules evolve as the vast universe of data and insight grows.
Empowered by the whole, true story, you can decline villains quickly and treat your hero customers to a seamless purchase journey.

Easy On-boarding
We enable the easiest possible onboarding journeys for your end customers. External data and service providers, origination, CRM and internal legacy systems all integrate in TruNarrative’s open platform. Integration occurs in a matter of minutes.

Smooth Transactions
In .007 seconds, our system compares myriad attributes across an ever-increasing array of data and insight sources. Immediate decisions, taken confidently in a system that quickly identifies genuine customers.

Robust Compliance
Criminals can’t conceal themselves in a risk decision platform using ever-evolving decision rules based on a vast universe of data and insights that continually grows.

The TruNarrative fraud, identity, KYC and AML solution
Our platform saves time and lowers losses from write-offs and fines. Customers reduce the rate of false positives, wave through good customers and boost company revenues. Thanks to our state-of-the-art fraud, identity, KYC and AML process: worthy of banks and multinationals yet affordable to budget-constrained companies of any size.

We get our customers up and running quickly. We ensure they can scale their processes efficiently. So our platform provides a number of pro-compiled journeys. Each journey solves a specific challenge. Challenges we address include: IDV, KYC, application fraud, AML monitoring, transaction fraud monitoring and behaviour monitoring.

We have created our own set of applications within the platform. TruNarrative’s TruApps include machine learning, device ID, social and link analysis. Not all customers need the same things. No one should pay for things they don’t need and won’t use. In our “pay-by-play” platform, you choose which TruApps to use.

Partner Apps
We keep data insight relevant. The world is awash with Big Data. Our platform is the place to make sense of it. With over 100 existing Data & Service apps ready to use inside TruNarrative, customers can find new suppliers in the app store, or ‘bring your own’ valued supplier and integrate them in minutes.

Sharing insight across organisations works better than working alone or in silos. Our platform allows you to share and communicate across peer groups; to prevent fraud and money laundering through collaboration.

We serve market stalwarts and new entrants in a range of sectors where fraud risk and compliance risk arise from online and in-store interactions. Companies keen to get the most benefit from their risk management budget will adopt TruNarrative.

Why we are different
We base our products on the latest and best technology, so we’ll always keep pace with ongoing change. We’re agnostic about where customers source their third-party data and insights, meaning our platform can accept data from any source. We keep total cost of ownership low, and make adoption and integration easy.

Single unified platform
We eliminate the inefficient process suffered using multiple decision points. TruNarrative brings fraud and compliance risk data into one place.

Perfect mix of modern and traditional
Modern data science techniques combine with proven traditional risk management to deliver better detection whilst reducing queue times.

The TruNarrative platform is truly agnostic to data. With over 100 existing apps available we give you a competitive advantage, globally.

Our footprint
We maintain offices in London and Leeds, UK; New Jersey and Manhattan, USA and Singapore.

Was founded by John Lord, previously Group Managing Director of GB Group plc and Larry Smith the Founder and owner of Provenir Group LLC. The Executive team are all industry professionals with over 70 years of experience in IDV, Fraud and Compliance.

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