Goodbye Call Centers?

85 percent of customer interactions will be with software robots in 5 years’ time: Study Artificial Intelligence (AI) decision makers say that 85 percent of customer interactions will be with software robots in five years’ time. And most of these decision makers (84 percent) fear they are lagging behind their competitors in the use of AI to improve the customer experience, ... Read More »

ACCIS Annual AGM & Conference 2017

WELCOME TO THE ACCIS AGM & CONFERENCE 2017  This year’s event will take place in the luxury collection Hotel Bristol, in the old town of Warsaw, Poland from 7th-9th June 2017. ACCIS is delighted that BIK, the host country bureau, will be our main sponsor for conference. BIK are enjoying their 20th anniversary in 2017 and we are pleased to be ... Read More »

BIIA at the Inter-American Development Bank (IDB) Washington Conference

BIIA attended a recent meeting organized by the IDB – Inter-American Development Bank on “Credit Reporting in the Americas: The current state of the industry and its regulations”.   At the IDB conference Neil Munroe, president of ACCIS and BIIA’s deputy managing director, provided an overview of the EU’s regulatory approaches to innovation.  Neil Munroe covered the following topics: EU policy ... Read More »

10th World Consumer Credit Reporting Conference a Great Success

One can hardly believe the WCCRC is 20 years ‘young’ and it has successfully concluded its 10th conference.  Approximately 200 information professionals attended the recent 10th WCCRC event in Toronto.  As in the past attendees came from every continent.  Key topics for this year’s conference were as follows:  Not surprising FinTech, Cyber Security, Credit Scoring, Financial Inclusion and Cross Border ... Read More »

Cross Border Data Transfer Topic now on the WCCRC2016 Agenda

The following is a message from the Organizing Committee of the 10th World Consumer Credit Reporting Conference (WCCRC2016): One of the most talked about issues from a global perspective is the impact of the various cross-border data proposals that are taking place. In October 2015, the European Union Safe Harbor framework was invalidated because it did not provide a sufficient ... Read More »

Assessing Impact of Credit Data on Preventing Over-indebtedness – For Members

In the beginning of February 2016, the Financial Services User Group (FSUG) set up by the European Commission to provide expert input on financial services initiatives, published a position paper on “Assessing the impact of credit data on preventing over-indebtedness, contributing to prudential regulation and facilitating access to affordable and quality credit” (the full position paper is available here). Our ... Read More »


ACCIS:  ANNUAL GENERAL MEETING AND CONFERENCE 2016 Keep the date:  June 8th to June 10, 2016.  Venue:  Lisbon, Portugal Lisbon has captivated visitors for centuries. The city includes Roman and Moorish ruins, white-domed cathedrals, grand plazas lined with sun-drenched cafes, and the iconic Sheraton Lisboa hotel where the AGM & Conference will be held. A packed programme for delegates over ... Read More »

10th World Consumer Credit Reporting Conference

The 10th World Consumer Credit Reporting Conference will take place September 24-27, 2016 in Toronto, Canada – Fairmont Royal York Hotel The Fairmont Royal York, a luxury hotel located in the center of downtown Toronto, will host the tenth World Consumer Credit Reporting Conference September 24-27, 2016.  The Fairmont is just minutes away from some of Toronto’s biggest attractions including: Luxury ... Read More »

European Data Protection Regulations Could Have Negative Consequences for Consumers

The Lending Journey:  Potential negative impact on consumers, in terms of cost, burden and accessibility in the credit journey The credit reference industry has been carefully following the progress of the Data Protection Regulation at EU level, evaluating how these changes will impact consumers seeking to attain and maintain credit in Member States. As this matter can be highly complex, we as ... Read More »

European Data Protection Regulations: ACCIS Issues Its Response

ACCIS – Association of Consumer Credit Information Suppliers issued its response to the proposal for a general data protection regulation and offers a perspective of credit reporting agencies ACCIS supports the proposal to improve and update the European data protection framework, however, has concerns that due to unintended consequences, the credit provision necessary for economic growth may be significantly harmed, at ... Read More »

9th World Consumer Credit Reporting Conference Dubai 2014 a Great Success

The 9th World Consumer Credit Reporting Conference (October 19/21 2014 Grand Hyatt Dubai) was an outstanding success with over 300 credit information and financial services professionals attending. The event was organized by CDIA, the Consumer Data Industry Association (USA), ACCIS, the European Association for Consumer Credit Information Services, and the Credit Bureau of Saudi Arabia (SIMAH). Key topics centered on ... Read More »

9th World Consumer Credit Reporting Conference, Dubai UAE

Registrations for the 9th World Consumer Credit Reporting Conference in Dubai are ahead of expectations. As a result, we are close to reserving all the rooms we requested at the Hyatt, especially those at the guaranteed conference rate for delegates coming in before Oct. 19, or staying after Oct. 21. The Conference agenda is set. Some of the timely sessions ... Read More »