coAction.com, a leading provider of advanced business collaboration software, today announced that Dun & Bradstreet (NYSE: DNB), the world’s leading source of commercial information and insight on businesses for 169 years, has integrated coAction.com’s collection management application into D&B’s core risk management solution. As a result, Dun & Bradstreet customers have increased visibility into risk via D&B’s predictive scores and can prioritize their collections process, thanks to coAction’s automation engine.
Instead of having to maintain multiple systems, D&B customers gain efficiencies with coAction by having their data aggregated and linked in one centralized system. coAction’s robust business collaboration platform enables companies to enter and store account records, invoices, customer contact information, documents and progress notes such as tasks, emails, call logs, letters and status updates in one place. As a result, processes such as customer relationship management (CRM) are standardized, errors are reduced, and customer satisfaction is improved.
coAction’s president, Jagdish Talreja, commented, “The speed of business has changed dramatically in the past few years, leaving traditional ERP applications far behind. The coAction business collaboration platform is Web-based and instantly productive. Dun & Bradstreet is using our coApp for finance and there are a number of additional coApps available to address other critical business functions.”
The ability for any business to effectively manage its company’s accounts receivable, cash flow, bad debts and customer relationships is fundamental to long-term success. Many D&B customers lacked insight into their accounts receivable function due to disparate and manual processes. Seeking to further help customers improve their cash flow and bridge the gap between extensions of credit on the front end and getting cash in the door on the back end, D&B explored the idea of introducing a collections management solution for its customers and selected coAction.
Jess Urriola, senior product director for D&B Risk Management Solutions, observed, “The coAction solution goes beyond accounts receivables management by enabling our customers to work collaboratively to prioritize their collections activities. The combination of our solutions with coAction gives our customers the ability to seamlessly integrate risk insight with a robust collaboration platform to take a strategic approach to the collections process.”
Featuring a rich, interactive user interface, coAction is delivered on the Web as Software-as-a-Service (SaaS). The solution is easy to use and easy to integrate with existing IT solutions. coAction is subscription-based and users can commence use of the solution by setting up an account at www.coaction.com.
coAction.com is a leading provider of business collaboration software that automates and optimizes business processes. coAction’s powerful and interactive collaborative environment features a rich and easy-to-use desktop-like interface and wide selection of coApps that can be customized to users’ specifications. coAction’s advanced collaboration solution provides strong role-based security and its automation engine controls the progression of initiatives from open to close. Users gain real-time visibility into projects, events, milestones and tasks with the ability to collaborate with co-workers, customers and vendors, regardless of location. coAction’s business collaboration platform is delivered through the on-demand Software-as-a-Service (SaaS) deliver model, alleviating the need for IT resources. For more information, please call +1.732.636.0485 or visit www.coaction.com