In 2020, research conducted by BIIA member Encompass found that 41% of businesses were planning to change their banking provider due to slow support offered amidst the COVID-19 pandemic. Was your organisation one of those?
A year on, we want to hear from you as part of our latest survey. It’s simple, will only take a minute to fill out, and will help us get to the heart of the issues that really matter by showing how experiences of financial services have changed during the pandemic.
To participate in the survey please click here: Encompass Research