Forrester Research has published a comprehensive Wave report on customer identity and access management (CIAM), naming Gigya a leader in the category.

Gigya earned the highest score in both dimensions of the Wave – Current Offering and Strategy – and has “the largest market presence” in CIAM, according to the report. The report also cites Gigya for its slightly more intuitive and modern analytics and administration, and states that customers praise its CIAM execution, reporting, and broad partner ecosystem.

Other vendors covered in the report are Auth0, ForgeRock, Janrain, LoginRadius, Microsoft, Ping Identity and Salesforce.

Understanding the Impact of CIAM

In today’s ever changing digital landscape, managing online relationships with customers can be an increasingly difficult task.

That’s where CIAM from Gigya can help. Gigya’s Customer Identity Management platform supports hundreds of the world’s leading enterprises in building relationships with consumers. Our solution helps businesses securely manage customer identities at web scale, with “privacy by design” functionality and implementation methodology that helps our clients manage global privacy compliance.

Gigya is now managing 1.3 billion customer identities on behalf of its clients.

Source: Gigya Press Release