Harte Hanks reports fourth quarter 2014 revenues of $146.5 million compared to $152.2 million of revenues in the same quarter last year.
Customer Interaction revenues were $132.3 million compared to $135.8 million in the same quarter last year.
- Several of revenue verticals had growth during the quarter including Financial,Technology and Select Markets. The Financial vertical increased 13.8% primarily from increased credit card solicitations.
- Technology and Select Markets verticals increased 5.7% and 23.1%, respectively, from providing clients won earlier in the year with contact center support activity.
- These increases were offset by a decrease in revenues in Retail and Healthcare verticals as a result of marketing expense reduction efforts from several large retailers along with decreased Affordable Care Act implementation efforts compared to the fourth quarter of 2013.
- Trillium Software revenues were $14.2 million compared to $16.3 million in the same quarter last year. This decline was principally driven by decreased software license revenues. Maintenance and professional service revenues slightly decreased compared to the fourth quarter last year.
Operating income for the quarter was $14.7 million, an increase from $12.5 million for the same quarter last year. Fourth quarter 2014 results included $2.0 million of charges related to previously announced facility consolidations and fourth quarter 2013 results included approximately $2.6 million of charges related to a legal settlement and professional services fees.
For the year, the company’s revenues were $553.7 million compared to $559.6 million last year. Income from continuing operations was $24.0 million for 2014 compared to $24.4 million for 2013. These results reflect the return of stable revenues and income from continuing operations compared to prior year’s results.
Source: Harte Hanks
