Marketing automation provider Marketo has suffered its second major outage in four months. The company’s services went down for several hours yesterday. According to Marketo CEO Steve Lucas “firewall issues from of one of our datacenters was [the] root cause.”
“We knew the moment the network and firewall issue arose, began the recovery process immediately and have the resolution nearly complete. Apologies for the disruption,” Lucas tweeted.
According to the company, a root cause analysis is underway. The outage caused headaches for US marketers, who are preparing for the weekend of sales activity following the Thanksgiving holiday tomorrow.
It’s the second major outage the company has suffered this year, although it is unrelated to the first. In July the Marketo’s website went down after the company failed to renew its domain. A customer and domain expert spotted the error and renewed the domain for the company.
About: Marketo has grown into a leader in marketing automation, but at our core we are a company for marketers, by marketers. We wake up every morning thinking about how we can make life better for our fellow marketers. This passion has evolved into a vibrant community we call the Marketing Nation®–the marketers who are invested in our solution, and are the customers and partners who inspire us every single day.