Coming hot on the heels of the announcement of FICO’s acquisition of Adeptra, the Asia Pacific Heads of Fraud conference in Phuket recently featured a demonstration of how FICO and Adeptra solutions bring new power to the fight against fraud.
More than 20 banks from places as diverse as India, China, Malaysia, Indonesia and Viet Nam met with international fraud and contact management experts from FICO to learn how Adeptra’s fraud resolution technology, which is already integrated with FICO Falcon Fraud Manager 6, can improve fraud management disciplines at low cost without compromising service or protection levels.
As consumers continue to embrace new technology, new devices and greater automation, that same technology can allow banks to communicate with their customers faster and more effectively than ever before. And by using the channels each customer prefers, banks can reduce fraud losses while building customer goodwill.
Source: Fico Banking Analytics Blog