Salesforce.com Launches Salesforce1 Community Cloud

Posted by Joachim Bartels | Aug 28, 2014 | Cloud Services, CRM, CRM Services, Salesforce, United States | 0 |

Salesforce.com launched the Salesforce1 Community Cloud, defining the next battleground for customer engagement.

For the first time, companies can now create trusted destinations for customers, partners and employees that are not only personalized and mobile like LinkedIn, but connected to their business processes. Salesforce.com’s ecosystem has also embraced the Community Cloud. With 4,000 consultants dedicated to the digital experience, Deloitte Digital unveiled a new practice to help customers build thriving digital communities. Leading global organizations including British Sky Broadcasting, Cornell University, GE Capital, Honeywell, Key Bank, Pearson, Pono Music, State of Colorado, Tata Communications and Tuck School of Business at Dartmouth are using Community Cloud to connect with customers in a whole new way—propelling salesforce.com into the fast growing $3.5 billion enterprise collaboration market.

Source: Salesforce.com

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Joachim Bartels

Joachim C Bartels is a co-founder, director, head of information resources and Editor-in-Chief of BIIA. In his capacity as Editor-in-Chief he is responsible for the selection of relevant information content concerning industry insights, trends, technological developments, standards and policies impacting BIIA members in particular and the business information industry in general.

The BIIA library is approaching 10,000 news items and best demonstrated practices. BIIA members receive regular news alerts on key developments in the industry and the regulatory environment. The BIIA readership is widespread: between 4 to 5 thousand unique visitors access BIIA.com per month.