SugarCRM Inc., the innovator of time-aware CX, has announced the acquisition of Loaded Technologies, a business consulting, CRM strategy and cloud implementation services provider based in Sydney, Australia.

With the current economy shifting global business priorities to customer retention, the need for easy-to-deploy, cloud-based customer experience solutions has never been greater.  With this acquisition, Sugar is expanding its ability to meet implementation service demand in Australia and the broader Asia-Pacific region for its time-aware, AI-powered sales, marketing and service software to help companies deliver a high-definition customer experience.

Loaded’s exceptional track record with successful Sugar implementations, including migrations from on-premise to cloud environments, will help companies take advantage of new innovation and speed to market. Consulting and support resources with deep expertise in Sugar solutions are ready to help customers-facing teams across APAC solve business problems and efficiently unlock the full value of Sugar CX solutions.

Learn more about how companies can leverage Sugar’s time-aware CX platform here.

Source:  SugarCRM Press Release