Tag: Call Centers

Goodbye Call Centers?

by Joachim Bartels | Sep 26, 2017 | ! Homepage Slider, ACCIS, Artificial Intelligence, Asia Pacific, Call Centers, Forrester, United Kingdom, United States | 0 |

85 percent of customer interactions will be with software robots in 5 years’ time: Study...

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Acxiom Divests 2Touch Call Center Operation

by Joachim Bartels | Jun 3, 2014 | Acxiom, Business Process Outsourcing, Call Centers, United Kingdom, United States | 0 |

Acxiom® (Nasdaq: ACXM) has sold its U.K. call center operation, 2Touch, to Parseq Ltd., a leading...

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