Tag: Customer Centricity

Customer Expectations: Delivering an Optimal Experience in Today’s Digital World

by Joachim Bartels | Feb 5, 2019 | ! Homepage Slider, ! Recent Member News, Breaking News, Consumer Credit Information, Credit Bureau News, Equifax, Forrester, Lending Solutions, Member News, Risk Management Solutions, The BIIA Network, United States | 0 |

“For Love or Money”: Equifax commissioned study finds that neither is a key factor in...

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Customer Centricity Success Story: Reducing Compliance Risk

by Joachim Bartels | Aug 2, 2014 | Analytics, Compliance, Consumer Credit Information, Credit Bureau News, Credit Scoring & Decision System, FICO (Fair Isaac), International, The BIIA Network, United States, Users of Information | 0 |

FICO shares the story of a client, which it refers to as Bank C, which was fined by regulators for...

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