According to the company, Heymann’s appointment comes at a time when TransUnion is embarking on a journey to augment its traditional credit bureau offering with risk information solutions that empower organisations to make more informed decisions.
His appointment is the next step on the company’s journey to provide improved customer service and enhanced customer solutions. As TransUnion is in the process of incorporating risk-oriented solutions into its business, Heymann believes his technology background will enable the company to increase its focus on innovation. Adapting to the ever-changing landscape and implementing smart solutions will give customers the ability to receive information through automation instead of just data. As part of a global growth strategy, TransUnion is continuously expanding its capabilities beyond traditional credit offerings, says Heymann.
“Ongoing investment into the commercial business, utilising enhanced technologies, deploying standard solutions, and structuring the organisation effectively, are all mechanisms to achieve this goal.”
Heymann brings a wealth of experience to his new role, with more than 20 years of experience within the IT and business information sectors, including 12 years in the information solutions and credit bureau business. In his previous position at TransUnion he was responsible for establishing the credit decisioning business for South Africa and Africa. His existing relationships with key customers will bring further value to the transition, says TransUnion.