The popular online gambling brand uses TruNarrative platform for player onboarding orchestration including; Risk, ID Verification & Transaction Monitoring

TruNarrative, a single platform solution for fraud detection, prevention, AML, KYC, behavioural monitoring and ID verification, has signed an agreement to provide Jackpot Joy, part of the Gamesys group, with its powerful player onboarding solution.  By using TruNarrative’s market-leading technology, Jackpot Joy can; risk score its customers, carry out identity checks, document validation, PEP and sections checks and monitoring. All via a streamlined user journey and with a single customer view across all brands.

Jackpot Joy selected TruNarrative as part of its efforts to go above and beyond its legal and regulatory requirements and to carry out the same level of checks for its international players as it does for its players in the UK market. Having the ability to access multiple data source providers across all the markets in which Jackpot Joy operate. Brings a seamless automated on-boarding process for the player and an intuitive single user interface for Jackpot Joy.

“We are excited to be working with Jackpot Joy, providing them with access to multiple third-party providers covering their entire customer on-boarding journey via a single API.

Sourcing multiple providers across the globe to meet varying regulatory requirements a is a huge challenge. Providing Jackpot Joy with the ability to work from a single platform across their on-boarding strategy is a big improvement to the customer experience while also aligning with compliance and audit requirements ” says Adam Doyle, Head of Gaming at TruNarrative

“Having access to multiple data source providers through a single API integration and interface is a huge benefit to us. It means we can react quickly to a constantly changing regulatory environment while also having the freedom and flexibility to provide a world-class user experience.

This partnership with TruNarrative means we can be sure that we are carrying out the correct level of due diligence on our players, no matter which country they are playing from. Being able to do this and monitor our players’ on-going transactions really helps us manage risk across the full player life cycle,” said Simon Mizzi, director at Dumarca Gaming Limited

Source:  TruNarrative Press Release