Temenos (SIX: TEMN) announced today (5/4/2023) that Atradius, a Temenos client and one of the largest trade credit insurance providers in the world, has won the IBS Intelligence Global Fintech Innovation award for Best Risk Management Implementation – Best Adoption of Tools & Best Practices. The award recognizes Atradius for its innovative use of AI and machine learning using Temenos Explainable AI (XAI) to reduce risk and improve the customer experience.
Businesses on every continent rely on Atradius to support their international and domestic trading activities. Headquartered in Madrid, Spain, and operating in more than 50 countries, the company offers tailored services that help small, medium, and large enterprises to protect themselves against risk from their debtors.
Atradius won the award for its use of Temenos’ Explainable AI to analyze credit applications – automating manual workloads, accelerating approvals, and reducing claims. The solution now plays an integral role in reducing risk while powering growth. With Temenos XAI, Atradius and its customers have benefited from improved customer experiences and strengthened credit products.
Rolf Imig, Manager Automatic Underwriting, Atradius, commented: “Atradius chose to deploy the Temenos self-service Explainable AI (XAI) platform due to its high accuracy as well as being the only one that generate XAI models and could explain the decisions made by AI. Implementing Temenos XAI was a smooth process, and Temenos provided excellent support throughout. The Temenos XAI models have helped Atradius to refine and improve the accuracy of the predictive models.”
Hani Hagras, Chief Science Officer, Temenos, said: “Temenos is the first to bring transparency and explainability of AI automated decision making to the banking industry. Our patented Explainable AI and machine learning capabilities are embedded in the Temenos platform and available with all Temenos software either through an easy-to-use interface or through APIs delivered on-premise, in the cloud or as a SaaS offering. We are thrilled to see Atradius achieve amazing results, by creating streamlined, seamless customer journeys and automating manual processes with self-learning capabilities.”
Robin Amlot, Managing Editor of IBS Intelligence, said: “IBS Intelligence takes pride in covering 2,000+ technology vendors globally. The IBSi Global FinTech Innovation Awards identify and honor technology players and banks for their excellence in driving impact through banking technology implementations and innovations using emerging technologies. Congratulations to Atradius, Temenos, and all of the Fintech Innovation Awards winners.”