In a 23-criteria evaluation of governance, risk, and compliance (GRC) platforms, Forrester identified the 14 most significant ones — ACL, Enablon, IBM, LogicManager, MetricStream, Nasdaq, NAVEX Global, Riskonnect, RSA, Rsam, SAI Global, SAP, ServiceNow, and Thomson Reuters — and researched, analyzed, and scored them. This report shows how each provider measures up and helps risk management professionals make the right choice.
Key Takeaways
SAI Global, MetricStream, And LogicManager Lead The Pack
Forrester’s research uncovered a market in which SAI Global, MetricStream, LogicManager, Nasdaq, Riskonnect, Rsam, and SAP lead the pack. Enablon, ACL, RSA, IBM, and NAVEX Global offer competitive options. ServiceNow and Thomson Reuters lag behind.
Risk Pros Are Looking For SaaS Providers, Automation, and Dedicated Customer Support
The GRC market is growing because more risk professionals see risk management as a way to address their top challenges. This market growth is in large part due to risk pros increasingly trusting GRC providers to act as strategic partners, advising them on top risk decisions.
Cloud, Analytics, and Customer Support Are Key Differentiators
As on-premises technology becomes outdated and less effective, improved SaaS implementations will dictate which providers will lead the pack. Vendors that can provide cloud, analytics, and customer support position themselves to deliver successful risk management programs to their customers.
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Source: Forrester Research
