We are excited to announce that the 2022 BIIA Biennial Conference that will be held at the Park Royal Collection Marina Bay Hotel in Singapore will take place from May 23rd to May 25th, 2022.

Our conference programme, which will focus on the customer relationship in a data-driven digital world’, will explore the use of increased data, new analytics and new technology in managing the new realities.  


The recent pandemic and the resultant accelerated pace of digital change, with more and more customers wanting to interact digitally, will have a profound and long lasting impact on how organisations manage the relationship with their customers going forward.

Diamond SponsorDigitisation is enhancing the speed in which customers can change how they interact with an organisation and the number of organisations they can interact with.

Digital relationships are changing the TRUST dynamics. How do organisations maintain TRUST with their clients when the relationship is more remote and more dynamic?

Digitisation is also changing the dynamics of the information ecosystem. Ownership of information is shifting as a result. Individuals and businesses are more aware of the value of their data and regulators and policymakers are using digitisation to push organisations to open up their data to these groups.

A key part of the TRUST relationship is how organisations manage the information they hold about individuals and businesses. How do you maintain the TRUST when information is more accessible by third parties as a result of opening up data?

The growth in digital services and the opening up of data brings both increased opportunities to expand the relationship with a customer but also increased threats such as fraud, money laundering and cybercrime. The digital relationship also creates a new dynamic when it comes to compliance with regulatory requirements for both financial services and trade finance. 

Digitisation has increased the volume and velocity of available information offering new alternative data sources for use in making better more sustainable risk decisions. This new increased data requires different levels of processing and analytical capabilities.

Key to making use of these new alternative data sources will be the ability to analyse this information and apply the knowledge derived from these sources. This conference explores the changing dynamics of the customer relationship as a result of the increased data created by digitization and how this data, analytics and technology can help manage the key areas of the relationship. 

Knowledge Partner: 

Supporting Partner:  The Association of Banks in Singapore (ABS)

The Association of Banks in Singapore (ABS) plays an active role in promoting and representing the interests of the banking community in Singapore. In doing so, ABS works closely with the relevant government authorities towards the development of a sound financial system in Singapore. Since its establishment in 1973, ABS has promoted common understanding among its members and projected a unifying voice on banking issues. It has brought its members closer together through various guidelines and banking practices as well as the support of projects of mutual benefit to face the challenges of the financial and banking community in Singapore.  Today, ABS has a membership of over 150 local and foreign banks. More information on ABS is available on the website: www.abs.org.sg.

BIIA thanks The Association of Banks in Singapore (ABS) for their support for the BIIA 2022 Biennial Conference.

23rd  May 2022  Afternoon 

Regulatory Roundtable 

This roundtable, facilitated by BIIA and supported by the World Bank International Committee on Credit Reporting, is the fourth such meeting of invited regulators from the Asia Pacific region. The objective of the roundtable is to facilitate and promote closer regional discussion and engagement by regulators on the topic of credit reporting enabling a better understanding of the regional challenges facing regulators and the credit reporting system and their role in the overall credit information sharing environment. The first regulatory roundtable was held in Bangkok in conjunction with the BIIA’s 2019 Biennial Conference.

24th May 2022  Morning

Opening of conference by facilitator and welcoming remarks from Mrs. Ong-Ang Ai Boon, Director, The Association of Banks in Singapore (ABS) – supporting partner for the event.


Opening keynote 1 – ‘Maintaining trust in information services in a growing digital world’  Achim Granzen, Principal Analyst, Forrester

The data economy requires data and tech governance to step up and safeguard consumer trust.  In a data driven world where data is considered the new oil – how can you avoid brand disasters when your data and AI leverage goes rogue? In this session, Achim Granzen, Principal Analyst at Forrester, will talk about the expanding role of data and technology governance in the data economy, and why an increase in customer demand and regulatory activity necessitates organizations stepping up from data and AI governance to risk management.

Opening keynote 2 – ‘Trust in financial services – the perspective from the banking sector ’  Mr Shee Tse Koon, Group Executive & Singapore Country Head, DBS Bank

Mr Shee Tse Koon will outline the findings of the association of Banks Singapore recent research on the level of trust in banks in Singapore with a focus on the handling of information.


Session 1 

‘How to maintain trust in a growing digital open data world’ 

Panel session that will explore the growing trend for open data/banking as a result of digitisation and how banks and information services providers can maintain the trust of individuals and businesses with the increased growth in the flow of data outside of organisations. Topics to be covered will include:

  • The growth in open data/banking – case studies of how this is being implemented in various countries
  • How to ensure the data is secure
  • Ownership of the data in an open data/open banking environment
  • The balance between privacy and access

Panel to include speakers from the financial services industry (ABS member and global bank) a credit bureau, a fintech company involved in providing open data solutions and a regulator actively involved in Open Data initiatives.

Moderator:  Neil Munroe, Deputy Managing Director, BIIA


  • Richard Lowe, Group Chief Data Officer, United Overseas Bank
  • Vincenzo Resta, Regional Executive Director, CRIF
  • Panelist from Grab (to be confirmed)
  • Panelist from information provider (to be confirmed)
  • Panelist from Monetary Authority of Singapore (to be confirmed)

24th May 2022  Afternoon

Session 2

Combating fraud, money laundering and cybercrime in a post pandemic digital world’
Panel session to discuss how fraud, money laundering and cybercrime is growing as a result of the pandemic and the move to digital services, what lenders need to do to combat it and how data, analytics and technology can be used to help prevent these crimes (using case studies). Possible panellists to include speaker from a financial services company, Global Coalition to Fight Financial Crime, Financial Technology provider and a credit bureau.

Moderator:  Markus Bergthaler, Vice President, Solutions Strategy, Global Data Consortium


  • Anand Krishnaswamy, Vice President Product, International, TransUnion
  • Michael Meadon, Proposition Sales Director, Customer & Third Party Risk Solutions – Asia Pacific, Refinitiv
  • Timothy Tan, Director of Corporate Strategy, RootAnt Group
  • Willem Toren, Head of Conduct Financial Crime & Compliance Advisory, Standard Chartered Bank

Session 3

‘The challenges of identifying customers in the world of e- payments’
Panel session discussing the key issues in establishing identity in e-commerce/electronic payments? What are the issues in establishing identity in the world of global e-commerce/electronic payments/remittances and how data, analytics and technology is being used to overcome these issues? Possible panellists to include World Bank, financial services provider and BIIA members actively involved in identity.

Moderator:  Dev Dhiman, Managing Director, GBG Asia Pacific


  • Panelist from Payments and Market Infrastructures team in the Finance, Competitiveness and Innovation Global Practice World Bank (to be confirmed)
  • Russel Perry, Founder & CEO at kompany.com 
  • Panelist from Financial Services

25th May 2021

Welcome by facilitator and overview of agenda for day 2.

Day 2 opening keynote address

‘Managing Data in the future – the need for data exchanges and extracting intelligence through data cataloguing’ – speaker from Privitar/Alation talking about the future of data management through data exchanges and data cataloguing and AI and how this can be used by organisations to digitise their operations.   In preparation

Session 4

‘The use of new alternative data in credit risk management’
Panel session to explore ways in which new increased alternative data from developments in digital services can be used to make better and more sustainable credit decisions. The panel will discuss developments that have led to new data sources (e commerce, open banking/data, social media) and how this data can be incorporated into current risk decision systems, highlighting case studies from various countries around the world. Session to be hosted by the World Bank SME Finance Forum. The Forum are actively involved in promoting the use of alternative data to enable better access to credit – https://www.smefinanceforum.org/post/virtual-roundtable-series-29-the-role-of-alternative-data-in-ensuring-access-to-finance-for . Possible panelists to include a credit bureau, International Committee on Credit Reporting (ICCR) a Fintech lender using alternative data, a financial services provider and a regulator.

Moderator: Matt Gamser, CEO, SME Finance Forum (to be confirmed)


  • Sarah Davies, Head of Data & Analytics, Novacredit
  • Mohan Jayaraman, Managing Director, SEA Regional Innovation, BI and Analytics, Experian
  • Marc Barrachin, Head of Financial Institutions & New Product Development, S&P Global Market Intelligence
  • Ari Tuchman, CEO, Quantifind
  • Santiago Espinoza, Director of Market Planning for Latin America, LexisNexis Risk Solutions
  • Angelique Assaf, Head of Data Strategy, Cedar Rose

Session 5 

‘Compliance with regulatory requirements in the new digital world’
Panel session to discuss how lenders and trade finance providers can meet their obligations on AML, KYC and ESG requirements in a post pandemic increasingly digital world. What are the issues in trying to meet these obligations and how can the use of data, analytics and technology help including the role of RegTech? Panellists to include a RegTech provider, representative from the financial services industry and traModeatde finance industry and a regulator.  

Moderator:  Jane Foo,  an expert in ethics & compliance, operational risk and audit. Jane served as BIIA Chairman from 2019 to 2021.

  • Dr. Henry Balani, Global Head of Industry & Regulatory Affairs, Encompass Corporation
  • Panelist from the Trade Finance Sector
  • Michael Puhaindran, Group Head of Legal & Compliance, Singlife
  • Panelist from the ESG Sector


Session 6

‘The role of the information industry in an era of pandemics and growing digitisation’
Panel session to hear the views of senior Executives from the Information Industry, Financial Crime and Identity sectors on how the pandemic and the move to increased data from digitization will impact their business models. What’s changed since we last met? What are the key changes they see in data analytics and technology in the next couple of years? What do they see will be the needs of their customers? How should the industry be adapting? What is required from governments when it comes to access to public data? Look to bring back some of the panellists from 2019 plus add in some new ones from the financial crime and identity sectors.

Moderator:  Neil Munroe, Deputy Managing Director, BIIA


  • Cato Syversen, CEO of Creditsafe
  • Kaushal Sampat, Co-founder of Rubix Data Services
  • William Lim Wah Liang, Executive Director of Credit Bureau Asia
  • Bill Spruill, Co-founder and President of Global Data Consortium
  • Samiran Ghosh, Business Consultant, Author and Speaker

Closing remarks from Joachim Bartels, Managing Director, BIIA
180 Years of Business Information (1841-2021):  In looking backward, many of the problems to be solved are still the same. Only the magnitude, complexity and speed in which decisions are made have changed.   Given the multi-dimenisonal disruptions we have to content with – health, loss of freedom of movement, government interventions, supply chain disruptions – moving forward will be a new world of risk and opportunities. 

We are currently looking to recruit panelists for the various sessions that will be covered so if you have any suggestions for speakers please do get in touch with the Conference Chair, Neil Munroe via email @ munroen@biia.com.  

As with our previous sell out conferences the event in Singapore will provide a great opportunity for organisations to promote their services to a wide range of customers and potential clients from many different countries. We have created a number of sponsorship opportunities to allow organisations to do this. For more information on the packages available please scroll down on this page.

Covid-19 Advisory:  We recognise that the pandemic may continue to have an impact in 2022.  As part of our event planning, we will be taking extra steps to mitigate the effects as much as we possibly can. We are closely monitoring the health and vaccination status in the region via our members, and building into our plans the ability to offer a hybrid event with both in-person and online attendance, should members not be able to attend due to the status of the pandemic in their countries.  As of the beginning of this year Singapore has opened its borders for Exhibits and Conferences up to 1,000 people.  See our Covid-19 Advisory Page

Registration Is Now Open

We are excited to announce that registration for the 2022 BIIA Biennial Conference is now open. To reserve your place at the event and take advantage of the ‘early bird’ rates please click 


Since launching the Conference we have seen a strong interest in attending the event so we recommend registering now to make sure your place is guaranteed.

Registration Cancellation Policy

Participants acknowledge that the Business Information Industry Association has reserved the conference related services upon successful registration. Therefore, the cancellation of the registration may incur penalties and administrative costs by the Association. Please read the following cancellation policies.

All cancellations must be submitted in writing by e-mail to munroen@biia.com.

  • Cancellation up to March 23rdh – Full refund of fees less an admin fee of $50
  • Cancellation from March 24th to April 23rd – 50% of the fee will be refunded
  • Cancellation from April 24th up to the event – no refund but transferring the registration to a replacement person is possible.
  • In addition to the above delegate fees will be fully refunded if the decision is taken by the authorities in Singapore not to allow the event to go ahead due to COVID. 

The delegate rate does not include accommodation.  

Attendees are required to arrange their own accommodation. We are currently negotiating a preferential rate with the Park Royal Collection Marina Bay Hotel, where the conference is being held and will share this with registered attendees when this is available.

Park Royal Collection Marina Bay Hotel – Booking

Overall Conference Sponsor (US$25,000)  No Longer Available

Package includes opportunity to make welcoming remarks at start of the conference on Day 1, guaranteed two speaking slots during the event, specific entertaining area for invited guest at networking event at the end of Day 1

Package also includes:

Logo on registration website, onsite signage, BIIA’s website, on sponsor slides at the event and on any official printed event materials
Logo listed in the BIIA Newsletter
Six free registrations

Diamond (US$15000) – limited to two sponsors  One Available

Package 1 – welcome reception on evening before day 1
Package 2 – Delegate gifts
Each package includes:

Logo on registration website, onsite signage, BIIA’s website, on sponsor slides at the event and on any official printed event materials
Logo listed in the BIIA Newsletter
Four free registrations per Diamond sponsor

Gold (US$10.000) – limited to four sponsors  No Longer Available

Package 1 – Delegate lanyards
Package 2 – Morning break day 1
Package 3 – Afternoon break day 1
Package 4 – Morning break day 2
Each package includes:

Logo on registration website, onsite signage, BIIA’s website, on sponsor slides at the event and on any official printed event materials
Logo listed in the BIIA Newsletter
Three free registrations per Gold sponsor

Silver (US$5,000) – limited to six sponsors  No Longer Available

Each package includes:

Logo on registration website, onsite signage, BIIA’s website, on sponsor slides at the event and on any official printed event materials
Logo listed in the BIIA Newsletter
Two free registration per Silver sponsor

Bronze (US$2500) – limited to eight sponsors  Six  Available

Each package includes:

Logo on registration website, onsite signage, BIIA’s website, on sponsor slides at the event and on any official printed event materials
Logo listed in the BIIA Newsletter
50% reduction on one delegate

Should you be interested in being a sponsor please contact Neil Munroe via email @ munroen@biia.com