As our lives are increasingly dominated by our digital devices, identity – or what most people associate with the term – is quickly adapting to support our digital lifestyle. For most people, their digital identity is something they’re asked to verify when they first wake up by unlocking their phone with their fingerprint or facial recognition.

Throughout the day, we enter passwords for various accounts, verify our digital identity via two factor authentication and, in jurisdictions that allow it, we even carry digital copies of our IDs and driver’s licenses. Before the end of the decade, we will even see countries establish digital elections and direct democracies.

This BIIA hosted webinar brings together experts from the information and identity verification sectors and from end users of identity verification services to discuss what the future of digital identity holds, the security challenges that come with it and how it will affect individuals and businesses.

Join us on March 30th, 2022 at 08.00 Pacific US (16.00 UK time) to hear them discuss:

  • what the future of digital identity holds
  • the security challenges that come with it
  • how it will affect individuals and businesses.

Moderator and Host

Neil Munroe, Deputy Managing Director, BIIA and Deputy Chair, International Committee on Credit Reporting (ICCR)

Neil has 35 years of experience in the financial services and credit reporting industries. He is currently Deputy Managing Director of the Business Information Industry Association (BIIA), which is registered in Hong Kong and whose membership consists of over 70 information companies.

Neil is also a founding member of the International Committee on Credit Reporting (ICCR) that is hosted by the World Bank and was personally involved in the creation of the World Bank Principles of Credit Reporting, the recognized standards for the industry. He was elected Deputy Chair in November 2019.


  • Markus Bergthaler, Vice President, Solutions Strategy, Global Data Consortium
    • Markus Bergthaler  has over 14 years of risk, fraud, and payments knowledge and has worked with numerous fortune 500 e-Commerce companies as well as Federal Agencies including the FBI, Interpol and the Secret Service. Markus previously spent over 6 years as the Global Director of Programs at the Merchant Risk Council and also lead Risk, Fraud, and Payments departments at Wizards of the Coast, E. Breuninger, and Amazon.
  • Robert Capps, Entrepreneur. 
    • He is the founder of a stealth startup focused on providing ubiquitous, secure, and privacy focused identity solutions.  Robert has served in a number of roles focused on authentication, identity, fraud, and cyber crime for organizations such as Mastercard, StubHub, Wachovia Bank, and Golden West Financial.  He is a recognized technologist, thought leader, public speaker, and advisor with over twenty-five years of experience in the design, management, and defense of complex financial and commerce systems.
  • Riten Gohil, Director/Partner, Sphonic 
    • Riten Gohil has been a leading evangelist in the Identity & Authentication space for well over 20 years. Currently at Sphonic, Riten works with a team of industry experts delivering its innovative RegTech technology to some of the leading brands in the world. Delivering customised Identity, On-Boarding and Fraud Management tools through Workflow Manager, Riten and the Sphonic team deliver innovative solutions through a marketplace of over 90 of the leading vendors in the world via a single API.  Prior to Sphonic, Riten worked at Visa Europe leading authentication products into the market such as Visa CodeSure the first industrialised digital display card and the efforts to grow Verified by Visa in Europe.
  • Laura Vogelsang, Head of Risk & Payment, fashionette AG
    • Laura started her professional career in risk and fraud management and has been able to implement many projects in this area since then.  For example, she set up an online fraud prevention strategy for Vodafone Germany and integrated a fraud prevention tool, as it was constantly developing and adapting to framework conditions. Furthermore she was responsible for the introduction of online identification methods within the framework of legal guidelines (TKG §111).  In her current role as Head of Risk and Payment at fashionette AG, she is responsible not only for fraud prevention but also for the payment decision engine and the strategic selection and integration of new payment methods. In addition to the passion for risk management, identity management and trying out innovative approaches are also part of her portfolio.

BIIA thanks Markus Bergthaler for organizing this webinar.   You can meet Markus at the BIIA 2022 Biennial Conference where he moderates a panel on the important topic: ‘Combating fraud, money laundering and cybercrime in a post pandemic digital world’. 


To register to attend the webinar please click here

A recording of the webinar will be made available after the event to all those that have registered


This webinar is a precursor to further more detailed discussions on the topic of identity at the 2022 BIIA Biennial Conference that is being held in Singapore from May 23rd to 25th ,2022.    

 ‘The challenges of identifying customers in the world of e- payments’ will be one of the key topics to be discussed with senior industry experts in establishing identity in e-commerce and electronic payments.

To find out more about the panel session and the other topics being discussed at the conference and to book your place click here