On behalf of the World Bank Group we would like to invite you to attend a webinar on the “Treatment of Credit Data in a Crisis: Practical Considerations and Challenges” scheduled for April 30, 2020 at (08:30 US ET).

This webinar is targeted at both private and public credit reporting service providers with the aim of sharing knowledge on how credit data can be treated in credit reporting systems during a crisis, challenges encountered by credit providers and credit reporting service providers during the pandemic crisis, and potential solutions to address these challenges.

The webinar is organized in conjunction with the International Committee on Credit Reporting (ICCR) of which BIIA is a founding member.

The webinar will be chaired by Neil Munroe, Deputy Chair, ICCR and Deputy Managing Director BIIA and will include speakers from various trade associations from around the world that represent the credit reporting industry including BIIA.

This is the second webinar on this topic. The first one entitled “Credit Information Systems in the times of COVID 19: Policy Considerations and Regulatory Responses” was held on 22 April 2020 and was attended by 196 regulators and policy makers involved in the credit reporting industry.  To view the slide deck of the presentation used in the webinar, please click on this link.  The webinar was also recorded. Click here to listen to the recording.

About:  The ICCR is the only recognized international standard setter in credit reporting. The Committee is a responsible to further develop the international agreed framework, identify areas of further consideration and devote resources to the elaboration of papers, reports, guidelines and other relevant materials that will effectively support the adequate implementation of the General Principles. The ICCR supports a forward looking and broad approach to specific issues while achieving consensus in policy aspects that affect public interest.

Click here to join via Webex

Meeting number:  478 380 010

Meeting password:  yT5pwVZpC38

Join by Phone:  Dial in Number 1-650-479-3207

Access Code: 478 380 010



The treatment of credit data during a crisis has potential impact on the integrity of the credit reporting system (CRS) and ultimately the financial markets. Inadequate and untimely data reduces the reliance placed by credit providers on the credit reporting system and can lead to credit rationing, increase in the cost of credit and exclusion of borrowers. A crisis such as the COVID 19 impacts on good performing borrowers’ ability to meet their scheduled payments relegating them to the same level with existing non-performing borrowers.

Against this background, the World Bank Group will be hosting webinars to sensitize credit reporting stakeholders about the treatment of credit data in credit information sharing systems during the crisis. This webinar will emphasize the importance of maintaining the integrity of the credit reporting systems while safeguarding borrowers from disproportionate impact of the crisis on their credit histories and scores, as well as other key guidelines captured in the ICCR Policy Note on “Treatment of Credit Data in Credit Information Systems in the context of the COVID-19 pandemic(link).

Participants are encouraged to send their questions on the ICCR Policy Recommendations to cmasunda@ifc.org and ssankar1@ifc.org; in advance.


Chair: Neil Munroe, Deputy Chair, ICCR and Deputy Managing Director BIIA

Speakers:  Representatives from various trade associations from around the world including BIIA

For any questions regarding this webinar, please contact Deborah Sarpong at dsarpong@ifc.org